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The platform

Everything the product actually does

Six areas, all of them built and shipping. Where something is designed but not yet working, the site says so rather than listing it here.

  • Shared inbox

    A phone can only be held by one person. A shared inbox lets six people answer without stepping on each other, and keeps a record of who did what.

  • Chatbot builder

    Automated conversations are a graph — messages connected by the buttons people tap. So you edit them as a graph, on a canvas, seeing the real WhatsApp message at every step.

  • Contacts

    Everyone who has ever messaged you, plus everyone you have imported, in a record that stays consistent with the inbox.

  • Teams & handoff

    Roles that reflect how support teams actually work, and routing that moves a chat to whoever should have it.

  • Message templates

    Outside the 24-hour window, only pre-approved templates reach a customer. MapleChat keeps yours in sync with Meta and tells you the moment one is at risk.

  • Media library

    Images, video, audio, documents and stickers in one library, available to every chatbot flow and every conversation.

See it with your own number

Thirty days, every feature, no card required.

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