Contact
How to reach us
Pick whichever fits. We answer all of these ourselves — there is no ticket queue standing between you and someone who knows the product.
General, sales and support
support@maplechat.appQuestions about the product, pricing or fit; something not working the way it should; and anything your procurement team needs in writing. If something is broken, include your business number and roughly when it happened and we can usually find it straight away.
Privacy and data
privacy@maplechat.appAccess, export or deletion requests, and anything covered by the privacy policy or the data processing addendum.
Security
security@maplechat.appVulnerability reports. We acknowledge within five business days and will not pursue researchers acting in good faith.
Report abuse
abuse@maplechat.appA MapleChat account sending messages it should not be. Include the sending number and examples if you have them.
Phone
+91 95414 66728Our registered business line. Email usually reaches us faster and leaves a written record, but if you would rather speak to someone, call this.
Would rather see it?
A walkthrough takes about 30 minutes and we will build a flow on a live number while you watch.
Book a demo