Why we built this

1. 1

   The channel is not ours to resell

   WhatsApp is Meta's platform and your business account is yours. We build the software that sits on top and let Meta bill you directly. That is the whole model, and everything else about how we price and behave follows from it.

2. 2

   Priced on capability, not volume

   Because we carry no messaging cost, we have no reason to meter your conversations. Better automation that resolves more chats without a human costs us nothing — under a reseller it would cut their revenue.

3. 3

   Built to be left

   Disconnecting MapleChat leaves you with your number, your history, your display name and your quality rating. There is no migration because there was never a transfer. We would rather earn the renewal than hold the asset.

4. 4

   Strict about abuse, deliberately

   Tech Providers share platform standing with Meta. A flood of low-intent accounts sending spam degrades something every customer depends on, which is why there is no free-forever tier and why the acceptable use policy has teeth.

5. 5

   Honest about what is missing

   Parts of this product are not built yet, and the site says so — on the pricing page, on the comparison page, and on any feature we have designed but not shipped. We would rather lose a sale than have you discover it in month two.

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