[{"data":1,"prerenderedAt":204},["ShallowReactive",2],{"footer-legal":3,"legal-terms":28},[4,7,10,13,16,19,22,25],{"path":5,"title":6},"\u002Flegal\u002Fprivacy","Privacy Policy",{"path":8,"title":9},"\u002Flegal\u002Fterms","Terms of Service",{"path":11,"title":12},"\u002Flegal\u002Fdata-deletion","Data Deletion",{"path":14,"title":15},"\u002Flegal\u002Fdpa","Data Processing Addendum",{"path":17,"title":18},"\u002Flegal\u002Fsubprocessors","Subprocessors",{"path":20,"title":21},"\u002Flegal\u002Fsecurity","Security",{"path":23,"title":24},"\u002Flegal\u002Fcookies","Cookie Policy",{"path":26,"title":27},"\u002Flegal\u002Facceptable-use","Acceptable Use Policy",{"id":29,"title":9,"body":30,"description":36,"effectiveOn":195,"extension":196,"meta":197,"navigation":198,"order":181,"path":8,"seo":199,"status":200,"stem":201,"summary":202,"__hash__":203},"legal\u002Flegal\u002Fterms.md",{"type":31,"value":32,"toc":179},"minimark",[33,37,42,45,49,52,60,63,67,70,91,96,100,103,106,109,113,116,120,123,127,130,134,137,141,146,150,153,157,164,167,171],[34,35,36],"p",{},"These terms govern your use of MapleChat. By creating an account you accept them on behalf of\nthe business you represent, and you confirm you are authorised to do so.",[38,39,41],"h2",{"id":40},"what-maplechat-provides","What MapleChat provides",[34,43,44],{},"MapleChat is software that connects to your own WhatsApp Business Account and lets your team\nmanage conversations and automate replies. We provide the\nsoftware and the infrastructure it runs on. We do not provide the messaging channel itself —\nthat is Meta's WhatsApp Business Platform, and your use of it is governed by your agreement\nwith Meta.",[38,46,48],{"id":47},"your-whatsapp-business-account-is-yours","Your WhatsApp Business Account is yours",[34,50,51],{},"This is central to how MapleChat works and how it is priced.",[34,53,54,55,59],{},"You register and own your WhatsApp Business Account. Meta bills you directly, at Meta's\npublished rates, for the conversations you have. ",[56,57,58],"strong",{},"We do not resell messaging and we do not\nadd a per-message markup."," MapleChat charges only its own platform fee, according to the plan\nyou choose.",[34,61,62],{},"Because the account is yours, you are responsible for meeting Meta's requirements for it,\nincluding its business and commerce policies, message template rules and quality ratings. If\nMeta restricts or removes your account, MapleChat cannot restore it, and your subscription\nremains payable.",[38,64,66],{"id":65},"your-responsibilities","Your responsibilities",[34,68,69],{},"You are responsible for the messages you send and the automations you build. In particular:",[71,72,73,77,80,83],"ul",{},[74,75,76],"li",{},"You must have a lawful basis to message every contact, and you must honour opt-outs.",[74,78,79],{},"You must comply with Meta's policies and with the marketing, privacy and consumer-protection\nlaw that applies to you.",[74,81,82],{},"You must keep your team's credentials secure and remove access promptly when people leave.",[74,84,85,86,90],{},"You must not use MapleChat for the activities described in\n",[87,88,89],"a",{"href":26},"Acceptable Use",".",[34,92,93,94,90],{},"You are the controller of your customers' data. We process it on your instructions, under the\n",[87,95,15],{"href":14},[38,97,99],{"id":98},"plans-billing-and-trials","Plans, billing and trials",[34,101,102],{},"New accounts begin with a free trial. At the end of it, continued use requires a paid plan.\nFees are stated at the time you subscribe, are billed in advance, and are non-refundable except\nwhere the law requires otherwise or where we have failed to provide the service.",[34,104,105],{},"Features vary by plan. We may change plan contents and pricing with reasonable notice; changes\ntake effect at your next renewal, and you may cancel before then.",[34,107,108],{},"Meta's conversation charges are separate and are never invoiced by us.",[38,110,112],{"id":111},"availability","Availability",[34,114,115],{},"We aim to keep MapleChat available and will give advance notice of planned maintenance where we\ncan. We do not guarantee uninterrupted service, and parts of the service depend on Meta's\nplatform, which is outside our control.",[38,117,119],{"id":118},"suspension","Suspension",[34,121,122],{},"We may suspend an account that is materially in breach of these terms, that puts the platform\nor other customers at risk, or that we are legally required to suspend. Where circumstances\nallow, we will warn you first and give you an opportunity to fix the problem.",[38,124,126],{"id":125},"intellectual-property","Intellectual property",[34,128,129],{},"We keep all rights in the MapleChat software, brand and documentation. You keep all rights in\nyour data and your content. You grant us only the licence needed to operate the service for\nyou — hosting, transmitting, backing up and displaying your data — and nothing more.",[38,131,133],{"id":132},"liability","Liability",[34,135,136],{},"To the extent the law allows, neither party is liable for indirect or consequential loss, lost\nprofits, or lost business. Our total liability in any twelve-month period is limited to the\nfees you paid us during that period. Nothing here excludes liability that cannot lawfully be\nexcluded.",[38,138,140],{"id":139},"termination","Termination",[34,142,143,144,90],{},"You may cancel at any time; your subscription runs to the end of the paid period. We may\nterminate for material breach that is not remedied after notice. On termination your data is\ndeleted per ",[87,145,12],{"href":11},[38,147,149],{"id":148},"changes","Changes",[34,151,152],{},"We may update these terms. Material changes will be notified to account owners in advance.\nContinuing to use MapleChat after they take effect means you accept them.",[38,154,156],{"id":155},"governing-law","Governing law",[34,158,159,160,163],{},"MapleChat is operated by ",[56,161,162],{},"PhiLogic Technologies LLP"," (LLPIN ADA-0679), a limited liability\npartnership registered in India at 250 KVA Golapora, Magam, Chadoora Police Station,\nBudgam 193401, Jammu & Kashmir.",[34,165,166],{},"Governing law and the forum for disputes are stated in the order form or, where none exists,\nthese terms are governed by the laws of India and subject to the exclusive jurisdiction of the\ncourts at Srinagar, Jammu & Kashmir.",[38,168,170],{"id":169},"contact","Contact",[34,172,173],{},[56,174,175],{},[87,176,178],{"href":177},"mailto:support@maplechat.app","support@maplechat.app",{"title":180,"searchDepth":181,"depth":181,"links":182},"",2,[183,184,185,186,187,188,189,190,191,192,193,194],{"id":40,"depth":181,"text":41},{"id":47,"depth":181,"text":48},{"id":65,"depth":181,"text":66},{"id":98,"depth":181,"text":99},{"id":111,"depth":181,"text":112},{"id":118,"depth":181,"text":119},{"id":125,"depth":181,"text":126},{"id":132,"depth":181,"text":133},{"id":139,"depth":181,"text":140},{"id":148,"depth":181,"text":149},{"id":155,"depth":181,"text":156},{"id":169,"depth":181,"text":170},"2026-09-08","md",{},true,{"title":9,"description":36},"approved","legal\u002Fterms","The agreement between your business and MapleChat.","g1GnKpTashnFE-djW4u4yjlwBkrg_ADhFVSwa5NmIGc",1790867458116]