[{"data":1,"prerenderedAt":213},["ShallowReactive",2],{"footer-legal":3,"legal-dpa":28},[4,7,10,13,16,19,22,25],{"path":5,"title":6},"\u002Flegal\u002Fprivacy","Privacy Policy",{"path":8,"title":9},"\u002Flegal\u002Fterms","Terms of Service",{"path":11,"title":12},"\u002Flegal\u002Fdata-deletion","Data Deletion",{"path":14,"title":15},"\u002Flegal\u002Fdpa","Data Processing Addendum",{"path":17,"title":18},"\u002Flegal\u002Fsubprocessors","Subprocessors",{"path":20,"title":21},"\u002Flegal\u002Fsecurity","Security",{"path":23,"title":24},"\u002Flegal\u002Fcookies","Cookie Policy",{"path":26,"title":27},"\u002Flegal\u002Facceptable-use","Acceptable Use Policy",{"id":29,"title":15,"body":30,"description":202,"effectiveOn":203,"extension":204,"meta":205,"navigation":206,"order":207,"path":14,"seo":208,"status":209,"stem":210,"summary":211,"__hash__":212},"legal\u002Flegal\u002Fdpa.md",{"type":31,"value":32,"toc":189},"minimark",[33,41,46,58,64,68,93,96,100,103,134,137,143,147,150,154,157,161,167,171,177,181],[34,35,36,37,40],"p",{},"This addendum forms part of the ",[38,39,9],"a",{"href":8}," and applies whenever MapleChat\nprocesses personal data on your behalf. Where it conflicts with the Terms, this addendum wins\non data-protection matters.",[42,43,45],"h2",{"id":44},"roles","Roles",[34,47,48,49,53,54,57],{},"You are the ",[50,51,52],"strong",{},"controller"," of the personal data in your workspace — your contacts, their\nmessages, and the attributes you record about them. MapleChat is the ",[50,55,56],{},"processor"," of that\ndata.",[34,59,60,61,63],{},"For your own account, billing and support records, MapleChat is a controller in its own right;\nthose are covered by the ",[38,62,6],{"href":5},", not this addendum.",[42,65,67],{"id":66},"scope-of-processing","Scope of processing",[34,69,70,73,74,77,78,80,81,84,85,88,89,92],{},[50,71,72],{},"Subject matter:"," provision of the MapleChat platform.\n",[50,75,76],{},"Duration:"," for as long as your account is active, plus the deletion window in\n",[38,79,12],{"href":11},".\n",[50,82,83],{},"Nature and purpose:"," storing, transmitting, routing and displaying conversation data so that\nyou can communicate with your customers and automate replies.\n",[50,86,87],{},"Types of data:"," phone numbers, names, contact attributes you define, message content, media,\nand message metadata.\n",[50,90,91],{},"Categories of data subject:"," your customers and prospects, and your own team members.",[34,94,95],{},"You must not use MapleChat to process special categories of personal data — health, biometric,\nreligious or similar — unless we have agreed to it in writing in advance.",[42,97,99],{"id":98},"our-obligations","Our obligations",[34,101,102],{},"We will:",[104,105,106,110,113,119,122,125,131],"ul",{},[107,108,109],"li",{},"process personal data only on your documented instructions, including for transfers, unless\nthe law requires otherwise — in which case we will tell you before processing, where we may;",[107,111,112],{},"ensure the people who access personal data are bound by confidentiality;",[107,114,115,116,118],{},"implement appropriate technical and organisational measures, described on the\n",[38,117,21],{"href":20}," page;",[107,120,121],{},"assist you, so far as is reasonable, with data-subject requests, impact assessments and\nregulator consultations;",[107,123,124],{},"notify you without undue delay after becoming aware of a personal data breach affecting your\ndata, with the detail you need to meet your own notification duties;",[107,126,127,128,130],{},"delete or return personal data at the end of the service, per\n",[38,129,12],{"href":11},";",[107,132,133],{},"make available the information needed to demonstrate compliance, and allow audits as\ndescribed below.",[42,135,18],{"id":136},"subprocessors",[34,138,139,140,142],{},"You give us general authorisation to engage subprocessors. The current list is at\n",[38,141,18],{"href":17},". We impose data-protection obligations on each of them no\nless protective than these, and we remain liable to you for their performance. We will give\nnotice before adding a new one, and you may object on reasonable data-protection grounds.",[42,144,146],{"id":145},"international-transfers","International transfers",[34,148,149],{},"Where personal data is transferred out of a jurisdiction that restricts transfers, we rely on a\nlawful transfer mechanism — standard contractual clauses or an adequacy decision — and on the\nsafeguards our subprocessors provide.",[42,151,153],{"id":152},"audits","Audits",[34,155,156],{},"On reasonable written notice, no more than once a year unless a regulator requires otherwise,\nwe will provide the information reasonably needed to verify our compliance. Where documentation\ndoes not suffice, we will cooperate with an audit conducted at your cost, at a time that does\nnot disrupt the service, and subject to confidentiality.",[42,158,160],{"id":159},"deletion-and-return","Deletion and return",[34,162,163,164,166],{},"On termination we delete personal data per ",[38,165,12],{"href":11},", except where\nlaw requires retention. Ask us if you need a copy returned before deletion completes.",[42,168,170],{"id":169},"liability","Liability",[34,172,173,174,176],{},"Liability under this addendum is subject to the limits in the\n",[38,175,9],{"href":8},".",[42,178,180],{"id":179},"contact","Contact",[34,182,183],{},[50,184,185],{},[38,186,188],{"href":187},"mailto:privacy@maplechat.app","privacy@maplechat.app",{"title":190,"searchDepth":191,"depth":191,"links":192},"",2,[193,194,195,196,197,198,199,200,201],{"id":44,"depth":191,"text":45},{"id":66,"depth":191,"text":67},{"id":98,"depth":191,"text":99},{"id":136,"depth":191,"text":18},{"id":145,"depth":191,"text":146},{"id":152,"depth":191,"text":153},{"id":159,"depth":191,"text":160},{"id":169,"depth":191,"text":170},{"id":179,"depth":191,"text":180},"This addendum forms part of the Terms of Service and applies whenever MapleChat\nprocesses personal data on your behalf. Where it conflicts with the Terms, this addendum wins\non data-protection matters.","2026-09-08","md",{},true,4,{"title":15,"description":202},"approved","legal\u002Fdpa","The terms under which MapleChat processes personal data on your behalf.","mLp3Lpot4ReXnjbrYwq4i7qhqhCY5KefTU5QyZQ4d_s",1790867458125]