[{"data":1,"prerenderedAt":147},["ShallowReactive",2],{"footer-legal":3,"legal-acceptable-use":28},[4,7,10,13,16,19,22,25],{"path":5,"title":6},"\u002Flegal\u002Fprivacy","Privacy Policy",{"path":8,"title":9},"\u002Flegal\u002Fterms","Terms of Service",{"path":11,"title":12},"\u002Flegal\u002Fdata-deletion","Data Deletion",{"path":14,"title":15},"\u002Flegal\u002Fdpa","Data Processing Addendum",{"path":17,"title":18},"\u002Flegal\u002Fsubprocessors","Subprocessors",{"path":20,"title":21},"\u002Flegal\u002Fsecurity","Security",{"path":23,"title":24},"\u002Flegal\u002Fcookies","Cookie Policy",{"path":26,"title":27},"\u002Flegal\u002Facceptable-use","Acceptable Use Policy",{"id":29,"title":27,"body":30,"description":136,"effectiveOn":137,"extension":138,"meta":139,"navigation":140,"order":141,"path":26,"seo":142,"status":143,"stem":144,"summary":145,"__hash__":146},"legal\u002Flegal\u002Facceptable-use.md",{"type":31,"value":32,"toc":126},"minimark",[33,41,46,49,52,56,59,81,84,88,91,94,98,101,105,108,112],[34,35,36,37,40],"p",{},"This policy forms part of the ",[38,39,9],"a",{"href":8},". It exists for a practical\nreason as well as a principled one: messaging abuse damages the sender's WhatsApp Business\nAccount quality rating and can get the number restricted by Meta. Abuse on our platform puts\nevery customer's deliverability at risk, so we enforce this policy actively.",[42,43,45],"h2",{"id":44},"consent-and-opt-out","Consent and opt-out",[34,47,48],{},"You must have a lawful basis for every message you send, and for business-initiated messages\nthat means consent obtained from the recipient — not a purchased list, not scraped numbers, and\nnot consent given to a different business.",[34,50,51],{},"You must honour opt-out requests promptly and permanently. Someone who asks to stop hearing\nfrom you must stop hearing from you, whatever channel they used to ask.",[42,53,55],{"id":54},"prohibited-content-and-conduct","Prohibited content and conduct",[34,57,58],{},"You must not use MapleChat to send or facilitate:",[60,61,62,66,69,72,75,78],"ul",{},[63,64,65],"li",{},"unsolicited bulk messaging, or messages to contacts who have opted out;",[63,67,68],{},"fraud, phishing, impersonation, or any attempt to obtain credentials or payment details under\nfalse pretences;",[63,70,71],{},"malware, or links to it;",[63,73,74],{},"harassment, threats, hate speech, or content that sexualises minors;",[63,76,77],{},"content that is illegal where the sender or the recipient is located;",[63,79,80],{},"goods and services prohibited by Meta's commerce policies.",[34,82,83],{},"You must not misrepresent who you are. The business identity on your WhatsApp Business Account\nmust be the business actually sending the messages.",[42,85,87],{"id":86},"platform-integrity","Platform integrity",[34,89,90],{},"You must not attempt to circumvent rate limits, quality controls or plan limits; probe or test\nthe security of the platform without written permission; use the service to build a competing\nproduct; or resell access to MapleChat without an agreement with us.",[34,92,93],{},"Automations must not be designed to trap a person in a loop or to make reaching a human\nunreasonably difficult.",[42,95,97],{"id":96},"metas-rules-apply-too","Meta's rules apply too",[34,99,100],{},"Your use of the WhatsApp Business Platform is separately governed by Meta's Business Messaging\npolicies and by your agreement with Meta. Where their rules are stricter than ours, theirs\napply. Compliance with this policy does not guarantee compliance with theirs — that\nresponsibility is yours.",[42,102,104],{"id":103},"enforcement","Enforcement",[34,106,107],{},"Where we believe this policy has been breached, we may limit sending, suspend an account, or\nterminate it, depending on severity. We will normally warn you first and give you the chance to\nput things right, but we may act immediately where there is risk of serious harm, legal\nexposure, or damage to other customers' deliverability.",[42,109,111],{"id":110},"reporting-abuse","Reporting abuse",[34,113,114,115,122,123,125],{},"To report a MapleChat account you believe is abusing this policy, write to\n",[116,117,118],"strong",{},[38,119,121],{"href":120},"mailto:abuse@maplechat.app","abuse@maplechat.app"," with the sending number and, where you have them, examples. If you\nreceived an unwanted message from a business, replying with a stop request is the fastest route;\nsee ",[38,124,12],{"href":11}," for removing your data entirely.",{"title":127,"searchDepth":128,"depth":128,"links":129},"",2,[130,131,132,133,134,135],{"id":44,"depth":128,"text":45},{"id":54,"depth":128,"text":55},{"id":86,"depth":128,"text":87},{"id":96,"depth":128,"text":97},{"id":103,"depth":128,"text":104},{"id":110,"depth":128,"text":111},"This policy forms part of the Terms of Service. It exists for a practical\nreason as well as a principled one: messaging abuse damages the sender's WhatsApp Business\nAccount quality rating and can get the number restricted by Meta. Abuse on our platform puts\nevery customer's deliverability at risk, so we enforce this policy actively.","2026-09-08","md",{},true,8,{"title":27,"description":136},"approved","legal\u002Facceptable-use","What you may not do with MapleChat, and what happens if you do.","PBfb13xpoBr5Xph08xwdLeYHsA-cYNPSfPSM1Ddf4M8",1790867458387]